Technical Support and Maintenance
Using a proactive approach, Frontal Communication assures the management of any problem that appears to the customer’s system. Technical Support Service consist of a global support system, parts inventory, logistics, tools and methodologies for a quickly resolution of the customer’s problems.
Frontal Communication provides through Technical Support Services, Operational Support, Technical Advice and Guidance, Emergency Recovery, Technical Documentation, Online Services and Support Tools.
Frontal Communication support group may be contacted 24x7x365 by telephone, fax, over-the web or via e-mail.
Services:
* network operation consultancy;
* on-site and off-site technical support;
* spare-parts management;
* Help-Desk and varied SLA conform with requests, including 24x7x365 availability.
